The Outlook add-in lets you export emails and their attachments to AODocs libraries. 

Note: The Outlook add-in is available only in Document Management libraries, using any storage platform. Learn more: Where is my content stored?

You can: 

• Export single emails you received (this article)
• Export a batch of emails you received 
• Select attached files from AODocs and add them to a draft email in Outlook

This article explains how use the Outlook add-in to export single emails you received to AODocs.

Automatically generated table of contents

Export a single email

Note: You can save an email to a given library and document class only once. However, you can save it again to another library or to another document class.

1. Open the email you want to save to AODocs.

2. Open the Outlook add-in options and select Export this email. 

3. Define the following:

• library - only libraries in which you are a contributor are listed

Tip: When you  enter three or more characters, a drop-down menu appears with all the matching libraries in which you're a contributor.

• document class – only document classes with a String property named "Email ID" and in which you have the right to create documents are listed (learn more: Set up libraries for use with the add-in)
• document title – by default it is the email subject, but you can change it if required

4. Click Export email.

What happens when I run the export?

When you run your export, a document is created in the library. It contains:

• the attachments of the email (if any) as attached files
• the email body as an attached file in PDF format
• an EML file as an attached file
• the details of the email (sender, recipients, etc.) saved in the corresponding document properties, if they exist – learn more: Outlook add-in: Configure your library

The panel displays the status of the export in real time. You can also open the dashboard to follow the export's progress.

In Outlook, a category is added to the email you exported:

• Exported to AODocs – if the export was successful
• Failed export to AODocs – if the export failed