The Outlook add-in lets you export emails and their attachments to AODocs libraries.
Note: The Outlook add-in is available only in Document Management libraries, using any storage platform. Learn more: Where is my content stored?
You can:
- export single emails you received
- export a batch of emails you received
- select attached files from AODocs and add them to a draft email in Outlook
This article explains how to view and manage the reports relating the the above actions.
Automatically generated table of contents
Check reports in the dashboard
Open the dashboard
Open the Outlook add-in options and select Settings/Dashboard.
Single export reports
Click Single exports to view all reports corresponding to exports of single emails you received.
You can:
- filter the list of reports by status
- open the corresponding AODocs document
- refresh the list
- rerun an export that failed
Batch export reports
Click Batch exports to view all reports corresponding to batch exports of emails.
You can:
- filter the list of reports by status
- refresh the list
- view the details of a batch export
Click View details to see the details of each email exported with a given batch export.
You can:
- filter the list of reports by rule or status
- rerun the export of a specific email that failed
Note: You can't rerun a full batch export here, only specific emails. You can run a new batch export with this rule to export newer emails.
- open the corresponding AODocs document
- refresh the list
Meaning of the statuses
Below are explanations of the different types of status for email exports.
| Status | Explanation |
| SUCCESS | The email was exported to AODocs. |
| ALREADY SAVED | The email wasn't exported to AODocs because it has already been exported to this library and document class in a previous export operation. |
| IN PROGRESS |
The email is currently being exported to AODocs. Note: This includes exports in QUEUED status. |
| WARNING |
The email was exported to AODocs but there was a problem, for example if an attached file wasn't created. |
| FAILED |
This is a status for execution of an email export that fails. No document was created or updated in AODocs. |
| ERRORS |
This is a status for execution of a batch export when one or more of the emails failed. |
Define when to receive email notifications of single and batch exports
2. Select the Personal settings tab.
3. Define when you want to receive notifications of single and batch reports by email:
- Always – receive notifications after all batch exports
- In case of errors – receive notifications only if an error occurs during a batch export
- Never
4. Click Save.