Monitor the progression of jobs run from views

When you run actions from views you can monitor their progress in a dedicated window.

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Access the job details page as an end user

1. As an end user, run an action from a view. A message appears indicating that the action is in progress.

2. Click See details

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A new tab opens displaying the job details.

3. Refresh the page to update the details.

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You can see when the job is complete.

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If an error occurs, a message is displayed with an explanation.

Note: In the example below, a user tried to export a document to a class in which they are not defined as document creator.

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Access job details pages from the library administration

As a library administrator, you can access the details of all jobs that ran in your library. 

1. Open the library administration.

2. Select Jobs under Library administration in the left panel.

3. Click the information button next the the required job. The details of the selected job are displayed.

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Comments

3 comments
  • Could you provide more information on the errors that can occur in a Drive Scan please?

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  • Could you add a section to the article that says what each error means. A lot of Library Administrators are not technical and the need clear documentation of what the errors mean.

    Examples are:
    10:56:50 Not importable file: FileId(fileId=177-E9benUSfA6Vkdf3bb9WffQTQ6_c1yv, resourceKey=null), Google Drive error

    10:35:10 Not importable file: 1eQJEbzB6IH2BWkc4HXgG0r06nOf3a1XG6, Temporary file

    10:37:48 Not importable file: 1-iZPJznatVNLDeue0T7L-HhxRiIJtRWjq, Editable

    10:56:50The file with id '177-E9bnUSfA6Vkdf3bb9WfftQTQ6_c1yv' does not exist or not visible by the user 'Joe.Bloggs@acme.uk'.

    11:04:22The file '112KXZRnqy3ihgO19QwmmU5Dh-P1HXpUcb' has been already imported.

    4:54:25 PM FolderId (fileId=0B4TV9I-Q4BjWfkdRSy0yMW9QamF4T3pxxa2pNOWF2NVhFa19hWFE0NHBYSVE) is locked

    (This error is causing most problems at the moment)

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  • Hi John,
    Please can you create a support ticket? This will let the support team look into the issue. https://support.aodocs.com/hc/en-us/requests/new
    Thanks!

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