Access AODocs libraries as an external user

By default, only users with either a Google Account or a Microsoft account on your AODocs domain can access AODocs through your domain.

There are several ways of accessing AODocs as an external user. Learn more: What is an external user or domain?

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Access AODocs as an external Microsoft user

If your organization has an active AODocs Content Services subscription, you can access AODocs as an external user with a Microsoft account. Usually the Microsoft tenant is allowlisted and all users on the tenant have access to the AODocs platform. You can use Document Management libraries using Google Cloud Storage only. You don't have access to Google Drive.

Learn more:

Note: This is the most common setup for Microsoft users accessing AODocs.


Access AODocs with a personal email account linked to a Google Account

A super administrator can allowlist you on the AODocs domain if you have one of the following:

You can then access the AODocs platform and Google Drive. You can use all types of library:

  • Team Folders
  • Secured Folders
  • Document Management libraries using either Google Drive storage or Google Cloud Storage (GCS)

Note: Your organization doesn't need an AODocs Content Services subscription to allowlist users with a Google Account.

Follow the procedure below to access AODocs.

In our example:

  • the AODocs library administrator is Bob: bob@demokb.aodocs.com
  • you are an external user with the email address external.user.aodocs.1@gmail.com, who doesn’t have an AODocs account and wants to access Bob's library with your Gmail account.

Sign in to your Google Account

Sign in to your Google Account.

Open your collaborator's library

To access your collaborator’s library, you must have received a notification by email.

Below is an example of email notification, sent by your collaborator. 

image01.png

To access the AODocs library, follow the link in the email notification. AODocs checks your identity by asking you to accept the permissions required to access AODocs library homepage.

When you agree to the AODocs permissions, your collaborator’s library opens in AODocs.

You can now access AODocs using your Google Account (in our example, external.user.aodocs.1@gmail.com) in your collaborator’s domain (in our example, demokb.aodocs.com)

image01.pngAccessing your collaborator’s AODocs library

Note: If you can't access the library, contact your collaborator. They may have forgotten to add you to the library access permissions. Learn more: Share your library with external users.

Browse and collaborate in your collaborator's library

As an external user in your collaborators library, you can:

  • browse the library 
  • view, create and upload documents, depending on the library security settings set by your collaborator – learn more: Add files and folders as an external user
    Note: Any documents you add are visible to all members of the library.

image02.pngDocument created by an external user in an AODocs library.

Learn more about how to use AODocs: AODocs user interface.


Access AODocs with a personal non-Gmail account not linked to a Google Account

If your organization has an active AODocs Content Services subscription, you can access AODocs as an external user with a personal non-Gmail account that is not linked to a Google Account.

A super administrator can allowlist you on the AODocs domain. You can then access the AODocs platform and Google Drive. You can use all types of library:

  • Team Folders
  • Secured Folders
  • Document Management libraries using either Google Drive storage or Google Cloud Storage (GCS)
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