Manage external users

By default, only users on your Google Workspace domain or Microsoft tenant can access AODocs on your domain. As an AODocs super administrator, you can extend access to external users using the external users allowlist.

Learn more: What are external users?

Note: You can also allowlist external domains.

This article explains how to allowlist users and groups.

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Access the External access settings page

1. Open the domain administration.

2. Click External access in the left menu and select the Group and user allowlist tab.

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Add external users and groups to the allowlist

1. Click the Add users or groups button.

2. In the Add user or group dialog, search for users or groups, or type the email addresses of individual Microsoft or Google users. You can also add Google groups or Microsoft groups.

Note: You can add as many users and groups as you want.

3. Click Add.

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Tip: Adding a Google group to your allowlist lets you handle AODocs external users quickly and easily. If an external user is added to an allowlisted Google group, this new member will become an allowlisted external user. It allows management of allowlisted users without being an AODocs super administrator.


Edit or remove an allowlisted email

1. Open the More actions menu next to an individual user. Select:

  • Edit to edit the name of the individual user.

Note: You can't edit the display name of allowlisted Google groups in AODocs. The name of the group is the one configured in your Google Admin console .

  • Delete to remove the individual user from the allowlist.

2. To remove a Google group from the allowlist, select Delete. A confirmation message opens.

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