Notify users by email

As a contributor on a document, you can notify by email any user or group defined in the permissions of the document.

1. From an AODocs document, open the More actions menu and select Notify users.


Alternatively, from a view select a document. Then open the More Actions menu and select Notify users.

Note: This feature isn’t yet available in the beta version of views. If you’re using the beta version, switch back to standard views.


2. In the Notify users pop-up:

  • add one or more users or groups 

– Type a contact's name in the To field. The name auto-completes with users who have access to the document.
– Press See document permissions to view all users who have access to the document.

  • enter an email subject – by default the document name is added as the subject
  • add a personal message (optional) 
  • select to send a copy to yourself (optional)

3. Press Send.


4. The users and groups receive an email notification from, containing a link to the document.

– For Secured Folders and Document Management libraries, the link contained in the email notification opens the document in AODocs interface.
– For Team Folders, the link contained in the email notification opens the document in Google Drive.
– The email notification is sent in the language set in the library's locale.


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  • Is it correct that the author of a certain document can't see this 'Notify users' option?

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  • If the author is no more a contributor (she/he has been downgraded into a reader) then that would be the case.

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  • Is it possible to customize the email notification? I mean:
    -Sender address

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  • Hi Ricardo,
    Thanks for your comment. It's not currently possible to customize the email notification.

    But feel free to create a feature request on our Community pages!


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  • Hello, do you confirm this option "Notify user" is only available for user already contributor on a document or a document creator or an administrator but not for users as reader? In other words, can we use this option as a reader to notify authorized people to get access to the document as a contributor ? Thank you. Best, Olivier

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  • Hi Olivier, "Notify users" is not an option available to users with only Reader access on a document. Only the contributors and admins can use it, the main reason is that when you are a reader you do not have access to the list of permissions on the document, and therefore you wouldn't know who to notify, since they will need to have access.

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  • Hi,
    It would be really great and helpfull to see in the notification the name(s) (or email address) of people being notified. Is this planned?
    Thank you.

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  • We actually have a topic in our Feature Request Community on this topic:
    Feel free to contribute on it and vote to raise awareness from our product team.

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  • Hello,
    The "Notify Users" available the person who have "Read, Write" permissions for workflow state also ?

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  • Absolutely Apollo, we support permissions inherited at the workflow state level in the "Notify users"

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