Download attachments

Attachments are files that are attached to AODocs documents. Attachments can be stored in any of the compatible storage platforms. 

Learn more:

Note: You can download non-Google attachments directly to your device. To download Google file attachments, you must convert to a downloadable format first.

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Download attachments from AODocs documents

Open a document in any type of library, then select Download Attachment in the More actions menu.

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If the file is a:

  • non-Google file – the file downloads to your computer immediately.
  • Google file (Google document, spreadsheet, presentation or drawing)  – a pop-up opens in which you select the format you want to download the file as. Press Download. The file downloads to your computer.

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Download attachments from views

In libraries using Google Drive, you can download attachments from views. 

Note: This feature isn't available in libraries using other storage platforms. Learn more: Access attachments directly from a view.

  • In a Team Folder or Secured Folder, select a document and then select Download Attachment in the More actions menu.

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Downloading an attachment in a Secured Folder

  • in a Document Management library using Google Drive, select a document with one or more attachments, open the Attachments panel and then press the Download button next to the attachment you want to download

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Downloading an attachment in a Document Management library using Google Drive

Depending on whether your attachment is a Google file or non-Google file you may need to select the required format before it downloads.


Download attachments from the advanced viewer

Note: In libraries using Google Drive, the advanced viewer is embedded in AODocs documents. In libraries using other storage platforms, the advanced viewer opens in a new tab. Learn more: Preview attachments.

1. Preview a document in the advanced viewer. 

2. Press the Download button. 

  • In libraries using Google Cloud Storage or Azure Blob storage, the file is downloaded immediately.

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  • In libraries using Google Drive, select Original document or PDF in the drop-down menu. Then press the Download button. Your attachment is downloaded.

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Download email file attachments from the advanced viewer

If you're viewing an email file (EML or MSG) with attachments in the advanced viewer, you can open its attachments in a new tab and download the attachments in their original format or as PDF files. 

1. Preview an email file in the advanced viewer. Learn more: Preview attachments.

2. Press the attachments button. 

3. Select the required attachment from the drop-down menu. It opens in a new tab, in the advanced viewer. 

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4. Press the download button. 

5. Select Original document or PDF in the drop-down menu.

6. Press the Download button. Your attachment is downloaded.

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