Attachments are files that are attached to AODocs documents. Attachments can be stored in any of the compatible storage platforms. 

Learn more:

• What are attachments?
• Where is my content stored?
• What are the differences between the various storage platforms for AODocs?

Note: You can download non-Google attachments directly to your device. To download Google file attachments, you must convert to a downloadable format first.

Automatically generated table of contents

Download attachments from AODocs documents

Open a document in any type of library, then select Download Attachment in the More actions menu.

If the file is a:

• non-Google file – the file downloads to your computer immediately.
• Google file (Google document, spreadsheet, presentation or drawing)  – a pop-up opens in which you select the format you want to download the file as. Press Download. The file downloads to your computer.

Download attachments from views

In libraries using Google Drive, you can download attachments from views. 

Note: This feature isn't available in libraries using other storage platforms. Learn more: Access attachments directly from a view.

• In a Team Folder or Secured Folder, select a document and then select Download Attachment in the More actions menu.

Downloading an attachment in a Secured Folder

• in a Document Management library using Google Drive, select a document with one or more attachments, open the Attachments panel and then press the Download button next to the attachment you want to download

Downloading an attachment in a Document Management library using Google Drive

Depending on whether your attachment is a Google file or non-Google file you may need to select the required format before it downloads.

Download attachments from the advanced viewer

Note: In libraries using Google Drive, the advanced viewer is embedded in AODocs documents. In libraries using other storage platforms, the advanced viewer opens in a new tab. Learn more: Preview attachments.

1. Preview a document in the advanced viewer. 

2. Press the Download button. 

• In libraries using Google Cloud Storage or Azure Blob storage, the file is downloaded immediately.

• In libraries using Google Drive, select Original document or PDF in the drop-down menu. Then press the Download button. Your attachment is downloaded.

Download email file attachments from the advanced viewer

If you're viewing an email file (EML or MSG) with attachments in the advanced viewer, you can open its attachments in a new tab and download the attachments in their original format or as PDF files. 

1. Preview an email file in the advanced viewer. Learn more: Preview attachments.

2. Press the attachments button. 

3. Select the required attachment from the drop-down menu. It opens in a new tab, in the advanced viewer. 

4. Press the download button. 

5. Select Original document or PDF in the drop-down menu.

6. Press the Download button. Your attachment is downloaded.