Download attachments

Attachments are files that are attached to AODocs documents. Attachments can be stored in:

  • Google Drive – the attachments in your library are stored in the Google Drive associated with the storage account of your library (all types of library)
  • Google Cloud Storage – the attachments in your library are stored in one or more Google Cloud Storage (GCS) buckets (Document Management libraries only)

Learn more: What are attachments?

Note: You can download non-Google attachments directly to your device. To download Google file attachments, you must convert to a downloadable format first.

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Download attachments from AODocs documents or views

1. Open a document in any type of library, then select Download Attachment in the More actions menu.

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2. Alternatively, in a view:

  • in a Team Folder or Secured Folder, select a document and then select Download Attachment in the More actions menu

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Downloading an attachment in a Secured Folder

  • in a Document Management library using Google Drive storage, select a document with one or more attachments, open the Attachments panel and then press the Download button next to the attachment you want to download

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Downloading an attachment in a Document Management library using Google Drive storage

3. If the file is a non-Google file, the file downloads to your computer immediately.

4. If the file is a Google file (Google document, spreadsheet, presentation or drawing), a pop-up opens. Select the format you want to download the file as. Press Download. The file downloads to your computer.

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Download attachments from the advanced viewer

Note: In libraries using Google Drive storage, the advanced viewer is embedded in AODocs documents. In libraries using Google Cloud storage, the advanced viewer opens in a new tab. Learn more: Preview attachments.

1. Preview a document in the advanced viewer. 

2. Press the Download button. 

  • In libraries using Google Cloud Storage, the file is downloaded immediately.

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  • In libraries using Google Drive storage, select Original document or PDF in the drop-down menu. Then press the Download button. Your attachment is downloaded.

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Download email file attachments from the advanced viewer

If you're viewing an email file (EML or MSG) with attachments in the advanced viewer, you can open its attachments in a new tab and download the attachments in their original format or as PDF files. 

1. Preview an email file in the advanced viewer. Learn more: Preview attachments.

2. Press the attachments button. 

3. Select the required attachment from the drop-down menu. It opens in a new tab, in the advanced viewer. 

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4. Press the download button. 

5. Select Original document or PDF in the drop-down menu.

6. Press the Download button. Your attachment is downloaded.

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