View and manage Gmail add on reports

The Gmail add-on is a tool that lets you save emails and their attachments to AODocs Document Management libraries.

Note: The Gmail add-on is available only in Document Management libraries. It isn't available in Team Folders or Secured Folders.

You can:

This article explains how to view and manage the reports relating the the above actions. 


Single export reports

This panel lists all reports corresponding to exports of single emails you received.

image01.png

You can: 

  • filter the list of reports by status
  • open the corresponding AODocs document
  • refresh the list
  • rerun a save that failed

Rule export reports

This panel lists all reports corresponding to exports of emails saved in bulk using rules.

image02.png

You can: 

  • filter the list of reports by status
  • refresh the list
  • view the details of a rule export

Click View details to see the details of each email saved with a given bulk rule export. 

image03.png

You can: 

  • filter the list of reports by rule or status
  • rerun the export of a specific email that failed

Note: You can't rerun a full rule export here, only specific emails. You can run a new bulk export with this rule to export newer emails.

  • open the corresponding AODocs document
  • refresh the list

Composed email exports (Send & file)

This panel lists all reports corresponding to exports of single emails you composed.

image03.png

You can:

  • filter the list of reports by rule
  • open the corresponding AODocs document
  • refresh the list

Meaning of the statuses

Below are explanations of the different types of status for email saves. 

Status Explanation
SUCCESS The email was saved to AODocs. 
ALREADY SAVED The email wasn't saved to AODocs because it has already been saved in this library and document class in a previous save operation.
IN PROGRESS The email is currently being saved to AODocs.
WARNING

The email was saved to AODocs but there was a problem, for example if an attached file wasn't created.

FAILED

This is a status for execution of an email export that fails. No document was created or updated in AODocs.

ERRORS

This is a status for execution of a rule export when one or more of the emails failed. 

 

 

 

 

Was this article helpful? 0 out of 0 found this helpful
If you didn’t find what you were looking for, don’t hesitate to leave a comment!
Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.