AODocs does not support Google Drive for your Mac/PC (Drive Sync)

Important: As of September 26, 2017, Google Drive for Mac/PC is deprecated and will no longer be supported by Google as of December 11, 2017. It is being replaced by Google Drive File Stream.

The feature "Google Drive for your Mac/PC" or Drive Sync client can synchronize Google Drive files and folders from your My Drive to a local folder on your computer.

If a file or a folder belonging to an AODocs library is added to the My Drive of a user, the user can use the Drive Sync client and synchronize the file locally on their computer. Keep in mind that all the files and folders managed by AODocs are owned by the storage account of the library.

AODocs doesn't support the use of "Google Drive for your Mac or PC" (Drive Sync) and strongly recommends you to disable it for the following reasons:

  • Local files infected by viruses (cryptovirus or ransomware type) can synchronize corrupted files back to Google Drive if the user has edit rights on these files.
  • The behavior of the synchronized files locally is not trivial and can cause misunderstanding with end users, especially when the user is not the owner of the document. It generally leads to:
    • document duplicates
    • document subscription cancellation (user doesn't see the document from Google Drive)
  • Managing incidents related to Drive Sync requires logs to be retrieved from the user’s computer.
  • In large organizations, the use of Drive Sync Client can have a negative impact on the internet bandwidth.

AODocs recommends disabling the "Google Drive for your Mac or PC" (Drive Sync) for the users at your domain level.

As a G Suite super administrator:

(1) Go to admin.google.com.
(2) Go to Apps > G Suite > Drive.
(3) In Google Drive, go to Data access > Drive.
(4) Select the option Do not allow Google Drive for Mac/PC in your organization.
(5) Press Save.

G Suite admin console - Disabling "Google Drive for your Mac/PC" (Drive Sync) for users at a domain level.

NoteIf you are a G Suite Business customer, you can disable this feature by Google organization.

Was this article helpful?
1 out of 2 found this helpful
Have more questions? Submit a request

Comments

2 comments
  • I understand that it is not easy for Altirnao to allow for the complications that rise from using two different mechanisms on the same file (AODocs and Drive Sync). But for our users using Drive Sync is essential and until now it just worked fine. Only issue we are seeing is that sometimes only for a small amount of AODocs Team Folders the names of these folders on Mac file system level get changed and back with an added "(1)" to there names. Everything else is just working fine.

  • It is important for many of our users to be able to use Google Drive Sync. Saving a file to a local drive that syncs with Drive is an important feature.

    I would like that Altirnao reconsiders and makes AODocs compatible with Drive Sync.

Please sign in to leave a comment.