What is the impact of changing your primary domain for Google Workspace?

Changing your primary domain for Google Workspace can impact AODocs and other applications relying on Google Workspace sign-in to identify end users and their permissions. Learn more: Alternatives to changing your primary domain.

To ensure that AODocs can correctly authenticate your end users after your domain is changed, make sure you apply the following recommendations:

  • keep the old primary domain as a secondary domain ;
  • for EACH user of the domain, add the user’s old email address as an alias email address.

If the two conditions above are not met, your end users will not be able to sign in to AODocs after the domain change, and AODocs will not be able to access your domain’s Google Drive.

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