Manage your AODocs subscription

As the default G Suite super administrator, you can manage the number of AODocs licenses for your domain. You can subscribe new licenses or change your subscription plan directly from the AODocs interface.

Learn more: Manage user licenses and How are user licenses counted in AODocs? 

This article explains how to:

Upgrade licenses manually
Change your credit card details
Upgrade licenses by contacting the AODocs team
Cancel your subscription

 

Important:
- To modify your subscription plan by yourself you need to use the subscription billing application Chargify.
- Only the G Suite super administrator declared in the super admin page can subscribe new AODocs license from the AODocs interface. 


Upgrade licenses manually

To upgrade the number of user licenses:

1. Go to the domain administration.

2. Select Licensing.

3. Under Billing information, press Purchase more licenses.

4. The Purchase more licenses pop-up opens:

  • Licensing mode: indicates the type of license you purchased
  • Number of additional licenses to purchase: enter the number of additional licenses you want to  buy for your domain
  • Open the billing portal for more options: link to the Chargify billing portal

5. Press Purchase.


Change your credit card details

You can modify the your credit card details by accessing the billing portal.

1. Go to the domain administration.

2. Select Licensing.

3. Under Billing information, press Purchase more licenses.

4. Press Open the billing portal for more options.

5. From the billing portal, you can select Update Payment Method (credit card details) and Edit Contact Information.

AODocs_online_purchase_process.png


Upgrade licenses by contacting the AODocs team

You can modify the number of user licenses in your subscription plan or change it by contacting the AODocs sales team at sales@aodocs.com. Learn more about the available subscription plans


Cancel your subscription

You can cancel your subscription by contacting the AODocs sales team at sales@aodocs.com.

After your subscription is cancelled, you won't be able to use AODocs any more. But cancelling your subscription doesn't automatically uninstall AODocs from your G suite domain. You have to uninstall it manually.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.