Manage your AODocs subscription

As the default Google Workspace super administrator, you can manage the number of AODocs licenses for your domain. 

AODocs user licenses are automatically assigned to users accessing and working on documents managed by AODocs. Learn more: How are user licenses counted in AODocs? 

You can subscribe new licenses or change your subscription plan directly from the AODocs interface.

This article explains how to:

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Important:
– To modify your subscription plan by yourself, use the subscription billing application Chargify.
– Only the Google Workspace super administrator declared in the super admin page can subscribe new AODocs license from the AODocs interface.


Upgrade licenses manually

To upgrade the number of user licenses:

1. Go to the domain administration.

2. Select Licensing.

3. Under Billing information, click Purchase more licenses.

Note: Only the Google Workspace super administrator can see the button Purchase more licenses.

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4. The Purchase more licenses dialog opens:

  • Licensing mode: indicates the type of license you purchased
  • Number of additional licenses to purchase: enter the number of additional licenses you want to  buy for your domain
  • Open the billing portal for more options: click the link to open the Chargify billing portal

5. Click Purchase.

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Change your billing information or credit card details

Important:
– To modify your subscription plan by yourself, use the subscription billing application Chargify.
– Only the Google Workspace super administrator declared in the super admin page can subscribe new AODocs licenses from the AODocs interface. 

You can modify your billing information, including your credit card details by accessing the billing portal.

1. Go to the domain administration.

2. Select Licensing.

3. Under Billing information, click Purchase more licenses.

4. Click Open the billing portal for more options.

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5. From the billing portal, you can select Update Payment Method (credit card details) and Edit Contact Information.


Upgrade licenses by contacting the AODocs Sales team

You can modify the number of user licenses in your subscription plan or change it by contacting the AODocs Sales team at sales@aodocs.com. You can also contact our reps.


Cancel your subscription

You can cancel your subscription by contacting the AODocs Sales team at sales@aodocs.com.

After your subscription is cancelled, you won't be able to use AODocs any more. But cancelling your subscription doesn't automatically uninstall AODocs from your Google domain. You have to uninstall it manually.

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