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Templates for workflow notification emails

I would really love the ability to have templates for the workflow notification emails. We use particular styling, wording, sender, subject and layouts for our workflow emails, and it's quite cumbersome to fill all that information in both the notification and action boxes for every step in a complicated workflow, It would be a great help to have that automatically filled by a pre-defined template.

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4 comments
  • Official comment

    With the Release 51 of AODocs we delivered the interface to configure the Email Templates that can be used in the workflow action or notification emails:

    https://support.aodocs.com/hc/en-us/articles/360031233891-Step-4-Create-workflow-email-templates

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  • Could not agree more, it is currently very time consuming and cumbersome indeed to customize the notifications, and always leaves the possibility of having one not updated, especially when adding an extra step in an existing workflow.

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  • Hello Amy and Nicolas,

    I'm happy to announce that this feature had already been identified and is currently under development. It will first allow you to set up the template by API and later via a dedicated interface. Once a template is available, you will be able to choose an email template in the workflow state notifications configuration.

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  • I was wondering if the API option for this is available yet?

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