UFO Library Admin Document lock removal

As admins, we need to able to remove a document lock created via UFO, in cases where the user has left office, and a wait of an hour is not acceptable. Like the smartbar, where you can go to the aodocs ui and remove the lock.

8

Comments

3 comments
  • Fully agree - this is unacceptable.

    2
    Comment actions Permalink
  • Also agree that this is unacceptable and not enterprise ready.  When users close out MS Word, UFO is not always unlocking the document and it stays locked even though it is no longer being used by the user. We have no fix for this other than "please wait an hour" or "do you know the password to your coworker's PC?"

    1
    Comment actions Permalink
  • Agreed--at a minimum admins need to be able to unlock a document, particularly if it's closed.  

    0
    Comment actions Permalink

Please sign in to leave a comment.

Didn't find what you were looking for?

New post