Renaming your G Suite primary domain name can impact AODocs and other applications relying on G Suite sign-in to identify end-users and their permissions.
To ensure that AODocs can correctly authenticate your end-users after your domain is renamed, make sure you apply the following recommendations:
- keep the old primary domain as a secondary domain name;
- for EACH user of the domain, add the user’s old email address as an alias email address.
If the two conditions above are not met, your end-users will not be able to sign in to AODocs after the domain rename, and AODocs will not be able to access your domain’s Google Drive.