What is the impact of changing your G Suite primary domain name?

Renaming your G Suite primary domain name can impact AODocs and other applications relying on G Suite login to identify end users and their permissions.

To ensure that AODocs can correctly authenticate your end users after your domain is renamed, make sure you apply the following recommendations:

  • keep the old primary domain as a secondary domain name;
  • for EACH user of the domain, add the user’s old email address as an alias email address.

If the two conditions above are not met, your end users will not be able to log into AODocs after the domain rename, and AODocs will not be able to access your domain’s Google Drive.

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