How to authorize external users to access your libraries? [video]
Whitelist an external user
Whitelist an external domain
Allow external access
Allow external users
How to authorize external users to access your libraries? [video]
Whitelist an external user
Whitelist an external domain
Allow external access
Allow external users
Comments
This would be more helpful if it specified if this was for Secure or Team Folders. My understanding is that this process is only necessary for Secure folders.
Hello Louisa,
Actually, this is required for both Secured Folder Libraries and Document Management Libraries. Thanks for raising the point.
Thanks for the quick response, Thibault. To clarify, do external users need to be added to the whitelist for both Team Folder and Secure Folder libraries? A bit confused, as the article below indicates that it's only necessary for Secure Folder libraries.
https://support.aodocs.com/hc/en-us/articles/210039463-Share-your-Team-Folder-or-Secured-Folder-library-with-external-users
Hi Louisa,
Indeed, external users do not need to be whitelisted if you are sharing a library, a folder or a document from a Team Folder Library.
For the other two types of libraries (Secured Folders and Document Management Library), whitelisting of the user, group or domain is always required.
I hope it makes the situation clearer.
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