Check the ownership transfer from Google Drive

When you import files and folders in a Team Folder or a Secured Folder, the ownership of the imported files and folders isn't transferred instantly to the AODocs storage account. Google Drive can take up to 5 seconds per document or folder to transfer the ownership.

Learn more: Add files and folders to your Team Folder

If the ownership transfer is not yet effective and you have the legacy AODocs Smartbar installed, you can see the button Ownership information displayed.

Important: This feature isn't available with the new AODocs Smartbar.

1. Click the Ownership information button. AODocs takes ownership of the document or folder after few seconds.


2. If some documents don't appear in the Google Drive interface after an import operation, your library administrator can fix this issue from the AODocs interface.

Learn more: Find and fix missing imported files

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