The AODocs storage account is a Google Workspace account. It's a technical account that AODocs uses to perform system tasks.
All organizations using AODocs must have an AODocs storage account. This includes those using Microsoft 365.
Important:
– Consider the AODocs storage account as a technical account.
– Changing the password of the AODocs storage account or enabling 2-step authentication on it doesn't impact AODocs.
– Learn more about how to change the name of your AODocs storage account: Best practices for managing AODocs storage accounts.
If you use Google Workspace and store your attached files in Google Drive, the AODocs storage account also owns your managed files in Google Drive. When users import files into AODocs, ownership is transferred automatically to the AODocs storage account. In the following example the AODocs storage account is named AODocs Storage.
When users create files in folders managed by AODocs, the user who created the file is owner at first. Then ownership is transferred automatically to the AODocs storage account.
AODocs uses the AODocs storage account to build an internal folder structure that is needed to perform certain AODocs functions. In particular, AODocs documents owned by the AODocs storage account are organized in a slightly different way from regular user accounts and some folders may appear “duplicated”.
Important: The AODocs storage account must be dedicated to AODocs and not be used directly by human users.
AODocs super administrators can set up one or more AODocs storage accounts on their domain.
Learn more: Manage AODocs storage accounts.
It may be necessary to have multiple AODocs storage accounts in the following situations:
- To separate access permissions and avoid a single account having access to all files managed by AODocs.
- To avoid performance bottlenecks when a large number of files are managed by AODocs. We typically recommend not to exceed 100,000 files per AODocs storage account. Learn more: Recommended limits in AODocs.
For more information about AODocs performance and best practices, email the AODocs Support team at support@aodocs.com or open a ticket.
AODocs storage accounts are allocated to libraries. This means that all the files in a specific library are owned by the same AODocs storage account. However, multiple libraries can share the same AODocs storage account. If there are several AODocs storage accounts set up on your domain, AODocs asks you to select one of them when you create a new library.
Note: Google Drive doesn't allow ownership transfer between accounts belonging to different Google domains. As a result, when a user who doesn't belong to the AODocs storage account's domain adds a file in AODocs, AODocs must make a copy of the file so the copy is owned by the AODocs storage account. Learn more: Add files and folders as an external user.
AODocs storage accounts don't use AODocs licenses, no matter how many AODocs storage accounts are configured in your domain.
Important: In Google Drive, moving files and folders or modifying file permissions directly from the AODocs storage account can disrupt AODocs processes and result in malfunction.
Learn more: Purchase extra Drive storage for your users.